CRM Manager

CRM Manager
Permanent, Full-time position
Commencing: ASAP by Negotiation
Salary: From $106,800.00 to $116,250.00 based on experience

• Lead a greenfield HubSpot implementation, building capability from the ground up
• Shape a consistent, system-wide approach to student recruitment
• Work across marketing, data and schools to improve enrolment outcomes

Catholic Education Diocese of Bathurst (CEDB) is seeking a capable CRM Manager to join the Executive Director’s Office. The role will establish and lead the ongoing development of a new student recruitment platform across the system, supporting a more consistent and effective approach to enrolment and engagement. It will suit someone who enjoys building systems, improving processes and working with stakeholders across a complex, multi-site environment.

About the role
Reporting to the Strategic Marketing Specialist, the CRM Manager is responsible for the ongoing operation, optimisation and improvement of CEDB’s student recruitment platform. The role helps drive a consistent, system-wide approach to student recruitment through stronger workflows, data quality, reporting capability and user adoption across schools.

In this role, you will:

• Lead the day-to-day management and optimisation of the CRM platform to support student recruitment
• Maintain workflows, automation, pipelines and system settings to support effective and scalable operations
• Support schools to use the system effectively and build adoption of consistent recruitment processes
• Maintain reporting and pipeline visibility, including lead sources, conversion trends and enrolment forecasting
• Work across marketing, ICT, vendors and schools to improve workflows, integrations and user experience
• Strengthen data quality, reporting reliability and governance across the recruitment system

A copy of the position description can be found here.

About you (Selection Criteria)
You will bring:

• Hands-on experience with a CRM or marketing automation platform, ideally HubSpot
• Strong experience configuring workflows, automation and system processes
• Analytical and reporting capability, with the ability to turn data into practical insights
• Confidence working across multiple stakeholders and helping embed new systems and processes
• Strong problem-solving skills and the ability to manage competing priorities

It would also be beneficial if you have:

• Experience working in education or another multi-site environment
• Experience with CRM integrations and data governance
• Relevant qualifications in marketing, business, data or a related field

What we offer

• Professional development opportunities
• Access to salary packaging to maximise your take-home pay
• A supportive and collaborative team environment
• The ability to make a significant impact across the Diocese
• Access to additional leave (conditions apply) as well as leave loading
• Access to Fitness Passport, providing affordable access to gyms and recreational facilities for you and your family

About Us
Responsible for 33 schools, approximately 10,000 students and around 2,000 staff, Catholic Education Diocese of Bathurst (CEDB) is encompassed by the Blue Mountains, Warrumbungle Ranges, the Pilliga, Macquarie River, Lachlan River, Abercrombie River and the Jenolan State Forest. The Diocese covers 103,680 square kilometres, comprises of Three Traditional Nations: the Wiradjuri, Gamilaraay/Gomeroi, and Wailwan nations and boasts the beauty of the central west and orana regions of NSW. A diversity of opportunities awaits you.

Click here to find out more about Catholic Education Diocese of Bathurst.

How to Apply
If you think this role sounds like you, we would love to hear from you! Click “Apply” to be taken to our online application portal where you will be asked to complete our online application form. All applications will require:

• An updated CV/Resume
• A cover letter addressing the selection criteria outlined in the “About You” section of this advertisement
• Contact details of appropriate referees
• All supporting documentation (transcripts, identification, WWCC etc)

Applicants must be submitted by 11:55pm on 23 April 2026.

Please note that the CEDB intends to fill this vacancy as quickly as possible and therefore will close the job as soon as the right candidate is found. We encourage you to apply right away!

A talent pool may be created for future ongoing and temporary roles, valid for a period of 12 months.

Further details of this position can be obtained by contacting Stacey Burke, Strategic Marketing Specialist on (02) 6338 3000.

CEDB is committed to instilling Safe Child standards in all our schools and CEDB with an understanding that keeping children safe is the responsibility of everyone within our school community.

A valid Employee Working with Children Check is required for this position.

Child Protection legislation requires preferred applicants to be subject to employment screening.

Catholic Education Diocese of Bathurst is an equal opportunity employer.